In understanding EQC’s internal pressures, Orbit promoted, and working in consultation with EQC’s finance team, designed a consolidated invoicing system. Customised to suit the EQC’s exact needs, the system was created in a short time-frame, documented for EQC’s internal sign-off, and delivered to EQC at minimal cost.
The benefits were immediate. By replacing individual invoices with one consolidated invoice, Orbit helped EQC to significantly reduce the time its finance team was spending on processing invoices. In fact, its finance team now spends around an hour a month on invoices, a saving of 40 hours a month.
Since introducing the consolidated invoice, Orbit has continued to work closely with EQC, enhancing the system in response to EQC’s change in finance platform. “Orbit was our first supplier to successfully integrate a complex invoice directly to our finance system” says Joanne Baird, EQC’s National Facilities Manager.