Emergency assistance when you need it most.
Our unique 24 hours a day, 365 days a year After-Hours offering is managed by our Kiwi staff in New Zealand and around the world who know you and your travel policy. So, you can be sure travellers will receive the same level of personalised Orbit service as you'd expect during business hours.
Track, locate, and communicate with ease.
Orbit Care includes advanced traveller-tracking technology that enables you to:
Additionally, you’ll have access to detailed safety information about each region, including colour-coded risk levels and health warnings, so you can make informed decisions with confidence.
A new era in traveller safety.
Traveller safety is central to Orbit Enterprise, and our new Smart Alerts take duty of care to the next level. Powered by advanced AI, Smart Alerts deliver real-time, itinerary-specific insights to keep your team informed and your travellers safe. Integrated into Orbit Care, they offer:
Smart Alerts help organisations act fast, minimise disruptions, and prioritise safety with unmatched visibility.
Stay ahead with alerts that matter.
The safety of your travellers is everything. Stay informed of disruptions that may impact travellers locally or internationally with Orbit Alerts. We let you know about large scale events to minor incidents that may upset your travel plans. Such as earthquakes, acts of terrorism, supplier availability or bad weather.
Our partnerships mean our customers are prepared for any global events.
International SOS is a worldwide service that briefs travellers before take-off and can track them during their trip. It also offers on-the-ground medical and security service, including evacuation if necessary.
Healix International is a global leader in international medical, security and travel assistance. All calls are answered by a registered medical practitioner in NZ, Singapore or the UK.
